Connect Shopify to ChargeResolve – detailed plain-text steps
1. Create or log in to your ChargeResolve workspace
Visit https://chargeresolve.com/auth/register and sign up (or sign in). When the empty dashboard appears, you’re ready.
2. Open the Integrations page
In the left sidebar select Settings → Integrations. Find the Shopify tile under CRMs and click Add.
3. Follow the pop-up’s checklist
- Click the blue link to download our Shopify app (it opens the listing at apps.shopify.com/chargeresolve).
- In Shopify, press Install and approve the requested permissions.
- When the ChargeResolve window appears inside Shopify, enter the email you used in Step 1 and press Connect Store.
- Paste your full store URL (for example
my-store.myshopify.com
) and click Save.
4. Wait for the first data sync
Leave the browser tab open for about a minute while orders import. A progress message confirms when syncing is finished.
5. Verify the connection
Return to ChargeResolve → Home (refresh if needed). You should now see today’s Shopify transactions and “Shopify” listed under Integrations.
Troubleshooting
- No data after five minutes? In Shopify Admin go to Apps → ChargeResolve → About and click Re-authorise.
- Multiple stores? Repeat the installation for each store using the same ChargeResolve email.
- Permissions error? Ensure your Shopify role includes Apps & sales channels › Manage.
Need help?
Live-chat inside the app or email support@chargeresolve.com.